1. Company Identification

  • Company Name: Dive Lyon
  • Legal Form: Simplified Joint Stock Company (SAS)
  • Share Capital: €7,500
  • Headquarters: 87 chemin des terres, 69210 Lentilly, France
  • SIRET Number: 883065948
  • VAT Number: FR10883065948
  • Customer Service: [email protected] / +33 (0)4 27 44 45 49

2. Products

Dive Lyon offers diving equipment for sale. Products are available while stocks last. In case of stock shortage, Dive Lyon reserves the right to place orders with its suppliers. If a product is no longer available, the customer will be informed as soon as possible and may choose between a refund or an exchange.

3. Prices

The prices displayed on the website are in Euros (€) and include all taxes (VAT included). Additional fees, such as shipping costs, are specified at the time of order. Dive Lyon reserves the right to modify prices at any time, but products will be billed based on the rates in effect at the time of order confirmation.

4. Payment Methods

Dive Lyon accepts the following payment methods:

  • Credit card (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfer
  • Apple Pay
  • Google Pay

Payment is due in full at the time of order.

5. Delivery

Delivery Areas:

Delivery is available worldwide.

Delivery Methods:

  • Home delivery
  • Pickup at a collection point
  • In-store pickup

Delivery Times:

Delivery times may vary depending on the destination and the chosen delivery method. The times indicated at the time of order are average times, and Dive Lyon cannot be held responsible for delays attributable to the carrier.

6. Right of Withdrawal

For France:

In accordance with current legislation, the customer has a withdrawal period of 14 days from the receipt of the order to return a product that does not meet expectations. Return costs are the responsibility of the customer.

For Other Countries:

Withdrawal rights may vary according to local laws. Customers are encouraged to refer to the laws in their country of residence.

Products Excluded from the Right of Withdrawal:

  • Services (regulator maintenance, tank filling, repairs, etc.)
  • Customized or made-to-order products (including markings)

7. Warranties

All products sold by Dive Lyon are covered by legal warranties of conformity and hidden defects, in accordance with applicable legal provisions. No additional commercial warranty is offered.

8. Liability

Dive Lyon cannot be held liable for damages resulting from improper use of the purchased product. In the event of non-delivery, loss, or damage during transport, the carrier’s liability is engaged.

9. Intellectual Property

All content on the site (texts, images, logos) is the exclusive property of Dive Lyon. Any reproduction, in whole or in part, is prohibited without prior authorization from the company.

10. Personal Data

Dive Lyon is committed to protecting the personal data of its customers. The information collected is necessary for order management and after-sales service. The customer has the right to access, rectify, and delete their data, which can be exercised by contacting customer service.

11. Dispute Resolution

In case of a dispute, the customer is invited to contact customer service to find an amicable solution. Failing that, the competent court will be that of Dive Lyon’s headquarters, unless otherwise provided by law.

12. Applicable Law

These General Terms and Conditions of Sale are governed by French law.

13. Modification of the GTC

Dive Lyon reserves the right to modify these General Terms and Conditions of Sale at any time. The new GTC will apply from the date of publication on the website.