FAQ

Site reviews

Sharing your shopping experience is very important to DiveLyon.com. Your feedback has always been a source of motivation for all our teams and helps us improve every day.

For collecting reviews, we have trusted Trustpilot for many years.

How to leave a review on DiveLyon.com?

A few days after your purchase and the receipt of your products, you will receive an automatic email asking you to leave a review. Please be sincere by leaving us an honest, useful, and constructive review.

We also invite you to consult the Terms of Use for Review Authors.

I didn’t receive the email to leave a review after my order?

Another option is available directly on the Trustpilot website for submitting a review. You can leave a review there along with your order number, which will help us respond more easily to your feedback.