FAQ

Processing of Your Personal Data

Cookie Management

Our cookie management policy is available [here](insert link).

You can choose which cookies to use on our site by clicking on the following link: manage my cookies (you may need to disable your ad blocker for the link to work).

Questions Regarding Your Personal Data

Our personal data protection policy is available [here](insert link).

The form below allows you to submit a request related to your rights of access, rectification, objection, limitation of processing, or data portability.

Delete My Customer Account

If you wish to delete your Customer Account, you can do so directly from your personal space, under the My Information section.

If we have doubts about the identity of the requester (for example, if we suspect that the account has been hacked and the hacker is trying to retrieve more information about the account), we may request additional information to confirm your identity. If we do not receive a response within 30 days, the request will be closed without further action.

In accordance with regulations, your request will be processed within a maximum of one month. All requests are retained for a period of 3 years.