FAQ

Delivery in the french overseas territories (DOM-TOM)

DiveLyon.com delivers to overseas territories. We pack our products with the utmost care to ensure your order is delivered without any issues.

Covered Destinations

  • Guadeloupe
  • French Guiana
  • Martinique
  • Mayotte
  • New Caledonia
  • French Polynesia
  • Réunion
  • Saint Barthélemy
  • Saint Martin
  • Saint Pierre and Miquelon
  • Wallis and Futuna

Delivery Methods

We deliver via Colissimo, Chronopost or DHL. It is possible that only Chronopost will be used if the products you order are bulky or heavy. 

Delivery Times

The transportation time is 1 to 2 weeks. Allow an additional 3 to 4 days if you are having your order delivered to Saint Pierre and Miquelon. Customs services may hold your package for an additional 24 hours.

Taxes

We invoice you without taxes. You will need to pay local taxes and customs clearance fees directly to the Customs services or the carrier upon receipt of the order.

We reserve the right to switch carrier if it is more suitable for your order, without changing your shipping costs. If you would like more information on local taxes, you can consult the following link.